Store Policy
A pair of hands gently cradles a small, glowing Earth against a dark background. The planet is vividly detailed, showing continents and swirling clouds, symbolizing care and stewardship of the world.
Store Policy Introduction:
Welcome to our Store Policy page! Here, you’ll find all the important details related to our policies on memberships, donations, and online purchases. We are committed to transparency and want to ensure that our members, donors, and customers have a seamless experience with Sustainable Society. Please review the following policies, which include important information on payment terms, refunds, cancellations, and more.
Store Policy
1. Payment Terms
Accepted Payment Methods:
• Squarespace Payments: We accept credit card payments for donations and membership subscriptions through Squarespace Payments. This includes major credit cards such as Visa, MasterCard, American Express, and Discover.
• PayPal: For marketing campaigns and some special fundraisers, we also accept payments via PayPal. PayPal will be used for campaigns run through Constant Contact and fundraising events hosted on GoFundMe.
Payments for donations and memberships are processed securely, and all payment information is handled in accordance with our Privacy Policy.
Refund and Cancellation Policy
1. Donation Refund Policy:
• Thank you for supporting our mission towards global sustainability. Your donations play a vital role in achieving our goals and making a profound impact on the world.
• Please note that donations are non-refundable, unless otherwise specified. By making a donation, you acknowledge and agree to this policy.
• If you have any concerns or questions regarding your donation, please feel free to contact us at info@sustainablesociety.org, and we will address your inquiry promptly.
2. Membership Cancellation and Refund Policy:
• We are honored to have you as a member of Sustainable Society and appreciate your contribution to our mission of global sustainability.
• You can cancel your membership at any time through your membership profile. Simply log in to your account, navigate to your profile, and follow the steps to update your membership status or cancel your subscription.
• Please note that we apply a no-refund policy for membership cancellations. Once a membership is canceled, no partial or full refunds will be issued, even if you are within your billing cycle.
• For any questions or concerns regarding your membership, please contact us at info@sustainablesociety.org, and we’ll assist you with your request.
2. Liability and Disclaimers
At Sustainable Society, we strive to provide valuable content, services, and resources to help support our mission. However, we must include the following disclaimers regarding the scope of our services and our liability:
1. General Disclaimer: The content and services provided by Sustainable Society are for informational purposes only. While we strive to provide accurate, up-to-date, and helpful resources, we do not guarantee the accuracy, completeness, or reliability of the information provided. Users are encouraged to seek professional advice where appropriate.
2. No Liability for Actions: By using our website and services, including membership, donation, and event registration, you agree that Sustainable Society will not be held liable for any direct, indirect, incidental, special, or consequential damages that may arise from the use or inability to use our services. This includes, but is not limited to, any damages related to your participation in events, the use of educational materials, or interactions with other members.
3. Third-Party Content and Services: Our website may contain links to third-party websites or services, such as payment processors (e.g., Squarespace Payments, PayPal). These third-party services are provided for your convenience and may have separate terms of service and privacy policies. Sustainable Society does not control or endorse these external services, and we are not responsible for their content or functionality.
4. No Guarantee of Results: While we are dedicated to promoting sustainability and social good, Sustainable Society does not guarantee any specific outcomes, such as financial donations or personal benefits, from participation in our events, membership, or donation programs. The success of your involvement with Sustainable Society depends on many factors, including your individual engagement, the effectiveness of our efforts, and external circumstances.
5. Indemnification: By using our website and services, you agree to indemnify and hold Sustainable Society, its affiliates, employees, volunteers, and agents harmless from any claims, losses, or damages, including legal fees, arising out of your use of our services or participation in our programs.
3. Membership Rules
1. Membership Benefits:
As a member of Sustainable Society, you gain access to a variety of exclusive content, benefits, and events tailored to support our mission of global sustainability. Our membership program offers four distinct membership tiers, each providing its own set of unique benefits to enhance your experience and involvement with our community. These benefits include:
• Exclusive Content: Access to articles, videos, and resources not available to the public. Members will receive exclusive updates on sustainability initiatives, projects, and community efforts.
• Special Events: Invitations to private events, webinars, workshops, and conferences focused on sustainability, environmental advocacy, and innovation. As a member, you will have the opportunity to engage with industry experts, thought leaders, and fellow advocates.
• Membership Tiers: Each membership tier offers a progressively valuable set of benefits. Please refer to our Membership Options page for a detailed breakdown of what each tier includes. This includes access to special promotions, discounted merchandise, early event access, and more.
• Member-Only Resources: Enjoy exclusive access to educational materials, such as eBooks, guides, and toolkits, designed to empower members to become sustainability champions in their communities.
• Ongoing Support and Networking: Gain access to an online community of like-minded individuals, as well as personalized support for your sustainability journey.
To explore all of these benefits and find the tier that best suits your needs, please visit our Membership Options page. Each membership tier is designed to provide increasing value, and you can easily sign up online to get started.
2. Duration and Renewal of Membership:
Memberships are available on both a monthly or annual basis. Your membership will automatically renew at the end of each billing cycle unless you choose to cancel before the renewal date.
• Monthly Memberships: Will be charged on a monthly basis and will automatically renew every month until canceled.
• Annual Memberships: Will be charged once per year and will automatically renew each year until canceled.
You can cancel your membership at any time through your account settings. After cancellation, you will continue to have access to your membership benefits until the end of the current billing period. No partial refunds are provided for canceled memberships.
For recurring memberships, you will receive a reminder email before your renewal date, providing you the opportunity to review or update your membership details.
3. Upgrading and Downgrading Membership:
Members can easily upgrade or downgrade their membership by visiting the Membership Options page. We offer flexible tiers to allow you to adjust your membership based on your evolving needs.
• Upgrading Membership: You can move to a higher membership tier at any time by selecting the desired tier on the Membership Options page. The new tier will take effect immediately upon payment.
• Downgrading Membership: You can downgrade your membership to a lower tier at any time. Please note that the downgrade will take effect at the end of your current billing cycle, and you will retain access to the higher-tier benefits until that time.
• Cancellation: If you are upgrading or downgrading, you are responsible for manually canceling your previous membership tier. No refunds will be issued for canceled memberships, even if you are within the current billing cycle.
This flexibility ensures you can adapt your membership to suit your personal preferences or needs, while maintaining access to exclusive content and events.
4. Contact Information
If you have any questions, concerns, or issues regarding donations, memberships, or any other matters related to Sustainable Society, please feel free to reach out to us. We are here to assist you!
To get in touch with us:
1. Contact Form: Please fill out the Contact Us form on our website. Simply provide the necessary details and select the relevant topic (donation, membership, etc.). We will review your message and respond as promptly as possible.
2. Email: You can also reach us directly via email at info@sustainablesociety.org. For urgent matters, please use this email address for a quicker response.
We are committed to resolving any issues or inquiries and appreciate your involvement in our mission for a sustainable future.